Creating Your Own Mobile Messaging Templates (Manual-Send Only)

VIDEO OVERVIEW: 

In addition to the 2 manual-send and 4 auto-send templates that will come pre-loaded into your account, you can create as many Manual-Send templates as you'd like. You can view the six templates that come pre-loaded into your account here: 

After creating your manual-send templates, you'll be able to easily populate a new message to a journey by selecting it from the Template dropdown. You'll then be able to make any necessary changes to the text, and manually send them. 

STEP 1: Navigate to the Templates area of the Mobile Messages app

STEP 2: Click on   Create    

STEP 3: Fill out the 4 necessary fields. 

1. Template Name - this will be used to help you identify them when selecting a template from the dropdown
   
2. Auto-send condition - Manual 
   
3. Applies to - Inquire/Journey
   
4. Content - this will be the body of the message when that template is selected. You will be able to edit this content prior to sending it to the journey. 

See our Mobile Messaging Placeholder Cheatsheet to include placeholders in your templates!

STEP 4: Press Save!

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