Viewing Incoming Mobile Messages

Viewing Incoming Mobile Messages

You'll be able to view incoming mobile messages in a few different ways! 

VIDEO OVERVIEW: 

OPTION 1: Within an individual journey in the activity section or within their own Mobile Messages tab

OPTION 2: Via notification in the top right-hand corner

When a new message is received, the counter on the message app will increase. Upon expanding the message notification dropdown, you'll see "Incoming-Mobile-Messages (# of new messages)"

Upon clicking on the "Incoming-Mobile-Messages" thread, a pop-up window in the bottom right-hand corner will indicate who sent a new mobile message and it will have a link that directs you to the specific journey's record page. 


OPTION 3: From the Unified Text Inbox 


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